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NHS24 - Health Information and Self Care Advice for Scotland

nhs24.com provides comprehensive up-to-date health information and self care advice for people in Scotland.


 

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NHS 24 Explained

FAQs about NHS 24

Find the answers below to some frequently asked questions about the NHS 24 telephone service.

  • If it's an emergency should I still phone 999?   
  • When I call NHS 24, who will I speak to?  
  • Will my call be confidential?  
  • Why does the Nurse ask so many questions?  
  • Does the Nurse have access to my medical records?  
  • How will the Nurse know about the area I live in? 
  • Can a Nurse make an appointment for me with my GP?
  • Will I be able to see the Nurse I spoke to?           
  • Will I be told to go and see a pharmacist? 
  • Can the Nurse get me medication if I have run out?  
  • Will the out of hours Doctor know why I'm there?  
  • Will my Doctor know I've called NHS 24?

reviewed 15 January 2009

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