nhs24.com provides comprehensive up-to-date health information and self care advice for people in Scotland.
NHS 24 is designed to help you to get the right care from the right people at the right time.
This section of the website tells you more about the service, where we are located, our contact centres and, most importantly, the people who work for us.Strategic Framework
We are pleased to announce approval of our Strategic Framework “Delivering and Moving Forward”which will guide the delivery and further development of NHS 24’s services for the next three years, from 2009/10 to 2011/12.Local Delivery Plan
You can also access the NHS 24 Local Delivery Plan (LDP) which sets out the levels of performance which we plan to achieve against each of the key performance measures during 2010-11.
Corporate Plan
Read the NHS 24 Corporate Plan which revolves around our corporate objectives for 2010-11.
Workforce Plan
Read the NHS 24 Workforce Plan 2011-12.
NHS 24 Management Statement
The NHS 24 Management Statement has been prepared by the Scottish Government's Primary and Community Care Directorate (as the Sponsor Directorate), in consultation with NHS 24. It describes the broad framework within which NHS 24 operates and its interaction with the Scottish Government Health Directorates.
The documents on this page are in PDF format. You can download PDF documents using Adobe Reader – available free of charge.
If your screen reader software (for example an audio-enabled web browser) is not compatible with Adobe Reader, Adobe provide a free online tool to convert the content of PDF files to text – so they can be understood by most screen reader applications.
If you would like a document in large print, audio, Braille, an alternative format or in a different language please email us with your request or contact us on 0141 337 4501.